If you are in a dispute with a company that requires mandatory arbitration of disputes with the American Arbitration Association, you are IN LUCK.
You have an incredible amount of LEVERAGE in any dispute with these companies!
How so? No matter what the dollar value of your dispute, the company has to pay almost ALL of the cost of Arbitration. That's about $5000 for the simplest of cases that go to a hearing. Up to $10,000 for a three day trial.
If you are from California they can't even recover this from you IF you lose your case! (Unless the Arbitrator finds you made a frivolous claim).
This means that when you file a claim, or even attempt to file a claim, the COMPANY will pay attention.
Stop dealing with customer service representatives reading scripts to you, and get action now.